Return & Refund Policy

At Glowea, customer satisfaction is our priority.

Return Eligibility

We accept returns/exchanges only if:

• Product is unused and unopened
• Product is in original packaging
• Return request is made within 7 days of delivery

Non-Returnable Items

For hygiene and safety reasons, opened or used skincare products cannot be returned.

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours with photos/videos of the item.

Refunds

Once your return is approved and inspected, eligible refunds will be processed according to the payment method used.

Contact Us

For return or refund assistance, contact our customer support team.